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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eva Wiley

Eva Wiley

July 14, 2026

5  out of  5
rating by Eva Wiley
"Shane and his staff are quick to assist and provide excellent service and support!"
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Samuel Swinford

July 8, 2026

5  out of  5
rating by Samuel Swinford
"Shane and his team made it easy to switch and saved money on auto and personal insurance. 5 stars!"
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Jim Rann

June 24, 2026

5  out of  5
rating by Jim Rann
"Great agent with great service!"
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Cliff Gibbs

June 23, 2026

5  out of  5
rating by Cliff Gibbs
"Great ppl keep u covered even through the rough times was really down on my luck and went through a hardship they worked with me and I'm still covered and working with me to this day Brooke and Alicia are the best in the business!!"
We responded:
"Thank you Cliff. We appreciate your business and here if you need anything."
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George Carter

June 22, 2026

5  out of  5
rating by George Carter
"I always get prompt, courteous and quick assistance. Shane and the staff are fantastic."
We responded:
"Thank you so much for the review. Really appreciate it. "
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Rex Budde

June 22, 2026

5  out of  5
rating by Rex Budde
"High service level agency! Knowledgable staff with a service mentality."
We responded:
"Thank you so much Rex. We really appreciate your support and business. If you need anything, please let us know. "
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Kenny Mcneal. bayou bottoms guide service

June 22, 2026

5  out of  5
rating by Kenny Mcneal. bayou bottoms guide service
"Awesome customer service.."
We responded:
"Thanks Kenny, we really appreciate all your support and business. If you need anything, please let us know. "
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Wes Kniffen

June 22, 2026

5  out of  5
rating by Wes Kniffen
"The whole staff was great to work with!"
We responded:
"Thanks Wes. Appreciate your support....."
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eli fromm

June 22, 2026

5  out of  5
rating by eli fromm
"Shane’s office has been great to me"
We responded:
"Thanks Eli for the comment. We appreciate your support and business."
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Deb Mitchell

October 20, 2025

5  out of  5
rating by Deb Mitchell
"Brooke was very friendly and helpful with a couple of things I needed to accomplish, and she took the time to explain things to me. Thanks"
We responded:
"Thanks Deb for the kinds words about Brooke. She does an outstanding job for us at the agency. "
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David Dannenmueller

October 17, 2025

5  out of  5
rating by David Dannenmueller
"Shane and his staff go beyond my expectations of customer service . I have called Shane after business hours and he has always communicated back in a timely matter . Great atmosphere, great price and most of all excellent service!"
We responded:
"Thanks for the kind words DD. We truly appreciate your business. "
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Ryan Norman

October 15, 2025

5  out of  5
rating by Ryan Norman
"Shane gooden is a great person to work with, very nice and helpful. Whether it’s home, auto, or life insurance, Shane makes it easy and affordable. I highly recommend Shane to anyone looking for a good, reliable, and honest insurance services."
We responded:
"Thanks Ryan. Thanks for your support and business. "
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Nathan Langford

October 15, 2025

5  out of  5
rating by Nathan Langford
"Alicia is great at helping with everything we need!"
We responded:
"Thank you for the kind words. "
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DANA MCALLISTER

October 15, 2025

5  out of  5
rating by DANA MCALLISTER
"Shane Goiden and his awesome staff are great to work with! They are super friendly and helpful in addressing my insurance needs! I highly recommend them!!"
We responded:
"Thank you so much Dana for your kind words. We really appreciate your friendship and business. "
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Michael Jodon

October 15, 2025

5  out of  5
rating by Michael Jodon
"Been with State Farm for 20+ years. A great company and great people. Any claim that I've had has been handled professionally and in a timely manner"
We responded:
"Thank You Michael. Really appreciate your review. "
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Edward Willan

October 15, 2025

5  out of  5
rating by Edward Willan
"I've been a customer of Shane Gooden for more than 10 years, and his office has always exceed expectations by finding the best coverage and price. During a recent claim, they were responsive and handled everything efficiently. If not for Shane and his staff going to bat for my family the outcome would have been different. I highly recommend Shane Gooden-State Farm Insurance. Five stars!"
We responded:
"Thank you so much Eddie for that kind review. Always a pleasure to speak with you and help with any insurance matters. Let me know if you need anything else. "
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A Brooke Taylor

August 22, 2025

5  out of  5
rating by A Brooke Taylor
"Awesome customer service!"
We responded:
"Thank you for the 5 star review. "
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Rebecca Garavalia

May 27, 2025

5  out of  5
rating by Rebecca Garavalia
"We love the hometown feel we get from each person. They truly care about our needs & strive to make sure we are appropriately handled."
We responded:
"Thank you so much for your kind words. Our office really appreciates your business and support. "
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Brooklyn Damico

April 23, 2025

5  out of  5
rating by Brooklyn Damico
"Called on my lunch break to get renters insurance and within 5 minutes they had everything done for me ready to go and had already sent me the email too! Great customer service and would definitely recommend with great prices!"
We responded:
"Always a pleasure working with you Brooke. If you need anything, please let us know. "
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Josh Jackson

February 13, 2025

5  out of  5
rating by Josh Jackson
"This office is one of the best I have witnessed! There was a kind , considerate , caring person working that day . Her name was Alicia, she was very professional and informative, she found ways to save me lots of money and keep almost the same coverage! Thank you so much !"
We responded:
"Thanks Josh, Alicia does a great job for our agency. I feel i have the best team surrounding me at our agency. "
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Johnathan Wilson

August 13, 2024

5  out of  5
rating by Johnathan Wilson
"I cannot say enough positive things about this office, especially Brooke! She really went the extra mile for me throughout the whole process. Her knowledge and experience led to a seamless and comfortable purchasing process that had me feeling good about making the switch back, which was saying something because the initial quote was a little disappointing. It was still a savings for me though and the comfort of knowing their office is just across town made it an easy choice. That alone is enough for a good review.

Then, on the day I'm ready to sign for the policy, Brooke swoops in to let me know that something didn't seem right to her. Through her due diligence she was able to bring my quote down considerably which I'm stoked about to say the least. I really appreciate the extra effort put in to ensure I walk away happy. Thank you Brooke! Also, honorable mention to Alicia for being caught in the middle of a game of phone tag she did not ask for, for the better part of the morning. Handled with an equal level of professionalism and skill."
We responded:
"Thanks you so much for the kind words and taking the time to leave us (Brooke) a glowing review. Brooke does a great job. Brooke and Alicia do an outstanding job servicing our clients. So happy that everything worked out for you and let us know if you need anything. We’re here for you. "
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david henley

August 6, 2024

5  out of  5
rating by david henley
"Shane is the absolute best, he will take care of you. Been a State Farm customer for 20 years."
We responded:
"Thank you David for your kind words. Always a pleasure working with you. "
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Robert Knutson

August 5, 2024

5  out of  5
rating by Robert Knutson
"We have had several State Farm agents over the 30+ years we’ve been with them. Shane is by far the most helpful and responsive agent we’ve ever had the pleasure of working with! We appreciate his attention to detail and his quick responses any time we have an issue requiring assistance - his staff is also great! You can’t go wrong with Shane as your agent!"
We responded:
"Thank you for your kind words. Always a pleasure working with you guy. Truly appreciate you all and your business. "
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GERRETT JOINER

August 2, 2024

5  out of  5
rating by GERRETT JOINER
"Great experience dealing with Shane Gooden @State Farm Insurance In Harrisburg!! THANK YOU for making this hassle free with reasonable rates for my company"
We responded:
"Thank you so much for allowing us to review and take care of your insurance needs. We’re so fortunate and blessed to have such a wonderful small business in our community. We truly appreciate your partnership. "
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Todd Moe

August 2, 2024

5  out of  5
rating by Todd Moe
"We had considerable difficulty insuring our vehicles when we moved from New York but Shane Gooden ensured us that he could get us taken care of. He did and we've since switched all of our policies to Shane - great service, better people!"
We responded:
"Thank you so much Todd for your kind words and business. We truly appreciate you all. "